You may return your purchase within 30 days from the date of purchase for a full refund, provided that;
If your product was purchased more than 30 days ago, your return may be subject to a restocking fee, which can be confirmed when requesting a Return Material Authorization (RMA).
Our Customer Service team can provide detailed instructions to you on how best to return your product. You will need to obtain an RMA# prior to returning your shipment. Any product that is returned without an RA# will be refused and returned to sender.
Please contact Customer Service at 1-855-976-5192 or firstname.lastname@example.org to request a RMA.
Please be advised that credits can take up to 14-30 days from the day we receive your items in our warehouse. Once your credit is processed it will be put back directly into your credit card.
If you wish to exchange a product, you will need to return your purchase for full refund and place a new order.
« As a repeat customer, and owner of both wet and dry downdraft tables, we cannot say enough about the products, and the people at Diversitech…….both are a pleasure to work with! »
« The tables are now fully functioning! The students were on them yesterday, and the instructors were so impressed. One instructor even said that he’s “old school” and wasn’t sure about the downdrafts, but he was very impressed. »
« We love the downdraft table and are using it full time. We will probably be looking for another one in 6 months to a year as well. Thanks for a nice product. »